Men’s Shoes on Sale
Summary
Named for HOKA Athlete Karl “Speedgoat” Meltzer, the Speedgoat 4 is part of an award-winning family known for making quick work of technical terrain. The fourth edition features a new breathable yet rugged mesh. We included 3D printed overlays for increased midfoot support and an overall more secure feel. Most importantly, we added a more accommodating fit in the toe box for a more comfortable ride. Grippy on the uphill and secure on the downhill, the Speedgoat 4 is badass on every trail.
Specs
- Updated mesh upper: Provides lightweight breathability
- 3D printed overlays: Provides additional midfoot support and lockdown for a more secure feel
- New lightweight midsole foam: Provides a more responsive ride
- Wider forefoot: Offers a more stable ride and accommodating fit
- Vibram® Megagrip rubber outsole: Provides grip in wet and dry conditions
- 5mm "stepped" lugs: Offers additional support and stability
- Neutral
- Drop: 4 mm
- WEIGHT: 306g
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Popular with and tested by some of the best ultra-runners, the S/LAB ULTRA 3 is designed for long-distance performance and comfort. The lighter construction combines a more resistant, breathable mesh upper with cushioning for maximum bounce. With a Contagrip® MA outsole, you’ll power through the kilometers, however wet and slippery the conditions
BENEFITS
Long-distance comfort
We’ve combined springy cushioning and soft, breathable fabrics to keep your feet just right.
Long-distance performance
More resistent and breathable, the new mesh upper is designed to take on the kilometers.
Long-distance traction
The Contagrip® MA outsole provides aggressive grip in any conditions, however wet and muddy.
Heel stack height (mm): 28
Drop (in mm): 8
Forefoot stack height (mm): 20
Biomechanical fit: Heel strike
Weight (g): 290
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
A neutral, highly cushioned shoe delivers the essentials for long runs in challenging terrain with stacks of protection and a roomy fit.
Features:
- Trail RockerTM Outersole Technology promotes a rolling heel-to-toe motion for smooth performance on the trail
- STBTM Technology for amazing support and uncumbered underfoot flex
- ProTechTionTM HF reinforcements provide lightweight flexible protection
Specifications
- Weight: 330 gram
- Last: Tempo
- Fit: Wide
- Upper: Airmesh/ PU leather / ProTechTionTM reinforcements/ Rubber toe cap
- Lining: Airmesh (heel only)
- Midsole: Dual-injection shock absorbing MEMiex EVA/ Cushion PlatformTM
- Drop: 6mm
- Cushioning: Midsole 30A
- Sole: FriXion® XT / Trail RockerTM with Impact Brake SystemTM
- Sizes: 38-49.5 (half sizes)
we recommend going up a whole size
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
This shoe feels amazing!!!
Designed for Kilian Jornet to break some of the most iconic course records, the PULSAR uses cutting-edge technology from Salomon’s legendary S/LAB. When he asked for a shoe to run fast on trails, our product development team took up the challenge: an ultra-light, precise and dynamic shoe weighing just 170g. With a soft sock-fit, reinforced breathable Matryx® mesh and new strategic cushioning, you’ll feel like you’re going to take off.
TECHNOLOGIES
MIDSOLE
Energy Surge
Lightweight, responsive foam created by combining EVA and Olefin [OBC] to deliver long-lasting cushion and bouncy energy return.
UPPER MATERIAL
Anti-debris Mesh
Tight mesh that prevents debris from being trapped between your foot and the footbed.
UPPER MATERIAL
Matryx®
This patented technology upper is weaved in with aramid fiber which offers a comfortable and efficient foot mapping support.
Contagrip® MA
Contagrip® MA is built for the widest variety of surfaces. It balances both the geometry and the rubber compound to deliver confidence on wet, dry, hard or loose surfaces, and offer long-term durability.
Profeel Film
Profeel Film helps filter out rocks and sharp surfaces, for more comfort and stability.
Welded upper
Stitch-free upper construction provides a smooth, glove-like, fit and feel.
EVA sockliner
A simple but effective EVA sockliner that offers great cushioning and comfort, instantly.
Quicklace™
Minimalistic and strong lace for one-pull tightening. Easy-on, easy-off.
- Intensity of usage - Racing
- Waterproofness - None
- Terrain - All types of terrain
- Anatomical fit - Slim fit
- Biomechanical fit - Forefoot strike
- Road biomechanical fit - Quick transition
- Lacing system - Quicklace®
- Drop (in mm) - 6
- Weight (g) - 170
Sizing
Unisex
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Attack technical terrain with confidence in the grippy, ‘gecko-like’ Zinal. A responsive trail runner geared for shorter distances, this nimble trainer delivers the perfect blend of speed and agility. Made from recycled yarn, a stripped-back mesh upper has been designed with a gusseted tongue to keep debris out. Featuring our PROFLY™ dual-density midsole with ultralight foam on top and rubberized EVA on the bottom, the Zinal is finished with a Vibram® Magagrip outsole with Litebase construction for maximal traction and minimal weight.
Weight 242g
Heel 22mm
Forefoot 18mm
UPPER
• 100% vegan materials
• Breathable mesh upper derived from recycled content
• Gusseted tongue to mitigate trail debris
• Protective toe bumper
• Molded EVA sockliner
MIDSOLE
• PROFLY™ midsole construction delivers cushioned landings and propulsive toe-offs
OUTSOLE
• Vibram® Litebase outsole with 4mm lugs
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
USAGE ENUDRANCE
Training and racing
WEATHER CONDITIONS TRAIL
Mixed
TERRAIN TRAIL
Mostly dry
BIOMECHANICAL FIT
Midfoot strike
FREQUENCY OF USAGE
>2 times a week
SENSATION
Cushioning
MIDSOLE TOE HEIGHT (MM)
19
MIDSOLE HEEL HEIGHT (MM)
27
DROP
-
lightness
-
cushioning
-
breathability
-
durability
-
protection
-
stability
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Breathable, packable, superlight shoe for running on technical trails. At 185 grams, the Norvan SL is one of the lightest trail running shoes ever developed. It features a highly breathable, exceptionally hydrophobic, hardwearing TPU mesh upper that easily folds down for compact packability. Designed to perform across a range of terrains, the Vibram® outsole with Megagrip rubber compound provides enhanced grip on wet or dry trails.
Specifications
3.5mm lugs
7mm heel drop
Drop (Stack): 7mm (21mm : 14mm)
Weight (1/2 Pair): 185 g
Activity: Running
Features
- Breathable
- Durable
- Trail running performance with climbing and scrambling agility
- Ultralight
- Collar has Integrated clip-in point at the heel for easy attachment to a harness or pack
- TPU mesh upper that easily folds down for compact packability
- Forefoot TPU plate provides trail-ready impact protection for the least possible weight
- Vibram® MegaGrip rubber compound is durable and grippy
- A specially developed and superlight EVA foam in the midsole sheds valueable grams
- Light, durable air-permeable stretch mesh upper forms to the foot for a secure, comfortable fit
- Taller collar adds support and helps seal out debris
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Cloudflow
Fast in training. Fast in performance. Fast to lightweight flow-state. This is the shoe that broke the Ironman world record.
Technology
Maximum Clouds
The Cloudflow packs 18 Cloud elements into its outsole. Enhanced by the explosive Speedboard™, each Cloud independently cushions then fires you forwards. Hit the ground perfectly with Cloud elements positioned precisely where you need them, and all with the lightness of our unique Zero-Gravity EVA foam. Abrasion pads ensure high grip at high speeds.
Materials
Engineered mesh
The flexible, engineered mesh upper is woven to blend breathability with support. A comfort inner-sock construction gently wraps the foot. No-sew reinforcement in the forefoot supports the shoe's responsive feel. An antimicrobial treatment ensures freshness run after run.
Design
The shortcut to runner's high
Big on cushioning, low on weight, the Cloudflow is engineered for speed and comfort. And achieving goals. Incredibly light and responsive, it's ideal for both training and racing. No wonder it's worn by more elite athletes than any other On model, claiming more than 60 podium finishes - and counting. High speed meets CloudTec® cushioning for the ultimate running sensation. Ready. Set. Flow.
BEST FOR
Fast training, racing, 10km, half marathon, marathon, tempo running, long interval sessions
WEIGHT
220g
7.76oz
HEEL-TOE DROP
6mm
0.24in
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Trail running shoe dedicated to medium and long distance races such as skyraces and mountain running tracks.
Kaptiva is the trail running shoe dedicated to medium and long distance races such as skyraces and mountain running. Unleash your desire for freedom thanks to the innovative knit fabric, SLIP-ON construction which reduces to a minimum the volumes of each individual piece of the shoe, optimizing the overall dimensions and the layers of material for wraparound, super clean structure that is dedicated to the runner’s performance. The fit is snug and comfortable, free of empty, destabilizing volumes. The stretch, mono-layer cuff sticks to the heel like a sock avoiding overlapping layers and preventing external agents from entering the shoe, facilitating at the same time the entry of the foot and the operation of fit. The sole/midsole package aims at providing the perfect balance between fluidity, stability, flexibility and traction thanks to the longitudinal cuts in the tread of the super grippy and extremely durable FriXion White compound with Impact Brake System lugs of different angle inclinations.Kaptiva: unleash your run
+ Comfortable, snug fit, without empty, destabilizing volumes
+ New “Trust-Fit”shape, wraparound comfort designed for athletes who take part in medium/long-distance technical competitions
+ SLIP-ON construction in knit fabric: reduces the volume of each single piece of the shoe to a minimum, optimizing the overall dimensions and the layers of material for a wraparound, super clean and performance oriented structure.
+ The stretch, mono-layer cuff sticks to the ankle like a sock avoiding overlapping layers and preventing external agents from entering the shoe, while facilitating the entry of the foot and the fitting operations
+ The sole/midsole package aims at providing the perfect balance between fluidity, stability, flexibility and traction.
+ The sole is fitted with Impact Brake System lugs of different angle inclinations
Upper: Tongue in wraparound, stretch knit fabric + front part in stabilizing mesh fabric
Lining: Slip resistant, breathable mesh
Midsole: Compressed EVA and TPU stabilizers and anti-torsion inserts + dual density EVA rock guard insert
Sole: Frixion White with Impact Brake System with lugs designed for use with AT Grip Spikes
Footbed: 4mm Ortholite Ergonomic
Drop: 6
Cushioning: 8-9
Weight: 280 g (half pair, size 42)
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Summary
A 30mm x 25mm stack height and 5mm drop makes the new Phantom Topo’s most cushioned road running shoe. Strategically placed rubber adds traction and durability where needed; Zipfoam™, a proprietary new midsole compound that delivers more cushioning and long-term resilience than traditional EVA. A breathable engineered mesh upper with lightly printed overlays and an external TPU heel counter help keep the runner secure over the platform.
Specs
-
Best For: Road Running
- Stack Height: 30mm (heel) // 25mm (forefoot)
- Heel to Toe Drop: 5MM
- Weight: 289 g (Men's US 9)
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Developed with top athletes, the updated version of the iconic S/LAB SENSE features softer cushioning under the front of the foot and a new anti-debris evacuation system. Offering the same ground feel, precision and foothold, the shoe is now even lighter with deeper lugs (than the Hard Ground version) to anchor you in soft, wet terrain.
UPPER MATERIAL
Anti-debris Mesh
Tight mesh that prevents debris from being trapped between your foot and the footbed.
MIDSOLE
EnergyCell™+
EnergyCell™+ is a high-rebound midsole compound that provides exceptional energy return along with substantial cushioning and durability.
OUTSOLE
Contagrip® TA
Built for maximum grip on loose, soft, rugged, and uneven surfaces, Contagrip® TA uses deep, sharp lugs made from a compound that balances durability and adhesion.
ESSENTIAL INFO
Intensity of usage: Racing
Anatomical fit :Slim fit
Waterproofness: None
Lacing system: Quicklace®
Terrain: Muddy and soft terrains
Drop: 4mm
Weight: 205gm
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Grippy versatility handles nearly any trail.
For those who want to confidently explore off-road, the versatile Peregrine 10 is a grippy, protective trail shoe with cushioning that's just right for uphill responsiveness and downhill forgiveness.
Overview
• Aggressive lugs made of PWRTRAC tacky rubber conform to dig in and confidently grip a wide variety of terrains.
• New PWRRUN cushioning ensures a responsive yet protective feel to push uphill and bomb downhill with confidence.
• Rock plate that provides additional protection.
• Reinforced to protect feet from trail debris, the trail-specific FORMFIT design gives the perfect lock-down fit over uneven terrain.
• Weight: 303g
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.