Maurten
Maurten
The Maurten GEL 100
This is the GEL. It’s a bold statement. But nonetheless true. From a technical perspective, traditional gels are water and carbohydrates simply mixed into syrups, often containing added flavours and preservatives. The GEL 100 is completely different. It’s a biopolymer matrix, filled with a unique blend of fructose and glucose (ratio of 0.8:1) which enables uptakes of up to 100 grams of carbohydrates per hour.
The GEL 100 is built by harnessing natural hydrogel technology and built with six natural ingredients. It doesn’t contain any colorants or preservatives and comes in 40g servings that contains 60% carbohydrates – a high weight to energy ratio.
How does it work?
Studies have shown that our bodies can make use of up to 90 grams of carbohydrates per hour. Recent science has shown that the 0.8:1 fructose to glucose ratio enables even greater uptake – up to 100 grams per hour. The GEL 100 is developed by using this ratio and packs a lot of energy. One serving contains 25 grams of carbohydrates.
| Nutrition facts PER 100 G / SERVING (40 G) |
|
|---|---|
| Energy |
1063 kJ, 250 kcal / 425 kJ, 100 kcal |
| Fat – of which saturates |
0 g / 0 g 0 g / 0 g |
| Carbohydrates – of which sugar |
62.5 g / 25 g 62.5 g / 25 g |
| Protein | 0 g / 0 g |
| Salt |
212.5 mg / 85 mg
|
| Ingredients BY PROPORTION |
|---|
| Water Glucose Fructose Calcium Carbonate Gluconic acid Sodium Alginate |
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Energy capsulated in a natural hydrogel. Each serving contains 100 mg of caffeine and delivers 25 grams of carbohydrates. Built with seven ingredients – no added colourants, preservatives or flavours.
Suitable for Vegetarians & Vegans.
The GEL 100 CAF 100 contains 100 mg of caffeine – that’s the equivalent of 1,5 espressos – or one cup of brewed coffee. That’s a lot compared to many of the traditional gels out there. It delivers 25 grams of carbohydrates through a unique blend of fructose and glucose (ratio of 0.8:1). It packs a high weight to energy ratio and doesn’t contain any added flavours, preservatives or colourants. Just like all of our products, it’s vegan-friendly.
Use the GEL 100 CAF 100 on its own during shorter durations, or combine it with other Maurten products to ensure you have enough carbohydrates throughout your session.
WHY CAFFEINE?
Caffeine has been shown to promote alertness and reduce perceived effort and pain. These are properties that can be beneficial in sports performance. The GEL 100 CAF 100 can be used for building up caffeine levels – on its own, together with other caffeine sources, such as regular coffee – or to achieve sufficient caffeine levels during activity.
AMOUNT OF CARBOHYDRATES
It is well known that our bodies can make use of about 60 grams of ingested carbohydrates per hour, in the form of glucose or maltodextrin (glucose polymer). Using a 0.5:1 combination of fructose and glucose/maltodextrin, allows uptake of up to 90 grams per hour. More recent studies have shown that increased fructose content, above 0.5:1 enables an even higher uptake. The GEL 100 CAF 100 is based on a 0.8:1 fructose-to-glucose ratio. One serving contains 25 grams of carbohydrates.
GEL 100 CAF 100 – HOW TO USE
Developing a nutritional strategy for races or key sessions is complex. Everyone is different –and the caffeine absorption and metabolizing rate varies between individuals. There are two key factors that are important to take into account: 1) your body weight and 2) if you’re used to caffeine. Science suggests an intake of 3 mg of caffeine per kilogram body mass, to aid performance. But again, it’s highly individual. We’ve developed some general guidelines on how to use the GEL 100 CAF 100, based on our own findings and scientific literature. Check out our GEL 100 CAF 100 guidelines.
CERTIFICATIONS
Our GEL 100 CAF 100 is part of the Informed Sport program. Read more on informed-sport.com.
| Nutrition facts PER 100 G / SERVING (40 G) |
|
|---|---|
|
Energy |
1063 kJ, 250 kcal / 425 kJ, 100 kcal |
|
Fat – of which saturates |
0 g / 0 g 0 g / 0 g |
|
Carbohydrates – of which sugar |
62.5 g / 25 g 62.5 g / 25 g |
| Protein | 0 g / 0 g |
| Salt | 138.5 mg / 55 mg |
| Ingredients BY PROPORTION |
|---|
| Water Glucose Fructose Calcium Carbonate Caffeine Gluconic Acid Sodium Alginate |
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The Maurten Drink Mix 320
The world's most carbohydrate-rich sports drink. Widely used by the best runners in the world. 80g of carbs per serving (500 ml). Can be used before, during and/or after activity.
HOW DOES IT WORK?
Drink Mix 320 is built on hydrogel technology*. When mixed with water you have a liquid carbohydrate sports drink containing a high concentration of maltodextrin and fructose. The sports drink instantly converts to hydrogel in the acidity of the stomach. The hydrogel enables a smooth transportation of the drink through the stomach to the intestine where the water, salt and carbohydrates are absorbed.
| Nutrition facts PER 100 G / SERVING (80 G) |
|
|---|---|
| Energy |
1683 kJ, 400 kcal / 1343 kJ, 320 kcal |
| Fat – of which saturates |
0 g / 0 g 0 g / 0 g |
| Carbohydrates – of which sugar |
99 g / 79 g 41 g / 33 g |
| Protein | 0 g / 0 g |
| Salt | 0.63 g / 0.5 g |
| Ingredients BY PROPORTION |
|---|
| Maltodextrin Fructose Pectin Sodium alginate Sodium chloride |
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Caffeine, carbohydrates and hydration. Everything at the same time – and at levels that make a difference. The DRINK MIX 320 CAF 100 has it all. By utilizing our hydrogel technology we’ve even managed to control the bitterness that caffeine usually results in – without any added acid, flavors or colorants.
The DRINK MIX 320 CAF 100 contains 100 mg of caffeine.
Suitable for Vegetarians & Vegans.
WHY CAFFEINE?
Caffeine has been shown to promote alertness and reduce perceived effort and pain. These are properties that can be beneficial in sports performance. The DRINK MIX 320 CAF 100 can be used for building up caffeine levels – on its own or together with other caffeine sources to achieve sufficient caffeine levels during activity.
AMOUNT OF ENERGY
Studies have shown that our bodies can make use of up to 90 grams of carbohydrates per hour. One DRINK MIX 320 CAF 100 sachet, mixed with 500 ml of water contains 80 grams of carbohydrates.
HOW DOES IT WORK?
When mixing DRINK MIX 320 CAF 100 with water you get a hydrogel sports drink containing a high concentration of carbohydrates and caffeine. The drink instantly converts to hydrogel in the acidity of the stomach. The hydrogel enables a smooth transportation of the drink through the stomach to the intestine where the water, salt, and carbohydrates are absorbed.
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
500ml Sports drink bottle with mixing instructions for Maurten Drink Mix.
Fits standard bottle cages for bikes.
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. Same day dispatch on all orders received before 12:00 PM Wednesday to Friday
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Order over $100 receive free postage
Flat rate $12.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. In store we are able to assist with sizing however we are not able to feel what you are able to feel. We also ask that you refer to sizing charts that are either located in store, on our website or on a brand's website. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this in store or at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and you will be required to advise us of your account details as we do not store any credit account details, within a certain amount of days.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchased your shoes in store you are provided with time to be fitted in shoes and will have the opportunity to run in shoes inside of the store. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: BKT-Trail 552 Greenhill Road, Hazelwood Park, SA, 5066, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.