Day Packs are perfect for comfortable day trips but also for longer hikes where gear is either minimal enough and/or compact enough to fit into your bag. Comfort is key.
Day Packs
Day Packs
The Portable Adventure Tool Kit
The Crew Roll was conceived during Scott Jurek's record-setting Appalachian Trail journey and is the portable tool kit for any adventure you can think up: road trips (#vanlife!), relay racing, gym bag, carry-on for air travel and–of course–crewing for your friends’ races and running or hiking projects. With no detail overlooked, the Crew Roll is a tidy package that can be carried around the shoulder during travel then hung from a tree, car seat or laid flat on the ground during use.
"A shining example of thoughtful, innovative, sport-specific design" - Outside Magazine
"The organization aspect is just incredible. You have the ability to roll it out and spread it open easily, which makes it so versatile.” –Kara Goucher, Two-Time Olympic Runner
Features
Clear Visolon™ fabric to see exactly what is inside internal stash pockets
Designated internal compartment for shoes
Multiple hanging options for easy access to internal pockets
Backpack carry or over-the-shoulder carry
Unrolls fully for easy access to everything
Internal organizers for food, first-aid, and essentials
Removable pockets for easy gear exchange
Features
Clear Visolon™ fabric to see exactly what is inside internal stash pockets
Designated internal compartment for shoes
Multiple hanging options for easy access to internal pockets
Backpack carry or over-the-shoulder carry
Unrolls fully for easy access to everything
Internal organizers for food, first-aid, and essentials
Removable pockets for easy gear exchange
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-5 Business days. Most orders are shipped within 1 business day.
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Flat rate $11.95 postage on orders over $100
Flat rate $10.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the exact same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. We also ask that you refer to sizing charts that are either located on our website or on a brand's website or within reviews. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness. Ultimately, you are responsible for you.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our administration costs. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask. This is a general retail policy and it should not come as a surprise to you.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail PO Box 213 Nairne SA 5252, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: PO Box 213, Nairne SA 5252.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The clean-cut, light backpack is very versatile. It proves to be the perfect companion on via ferratas or during challenging hikes. The functional backpack sits close to the back even during extensive moves thanks to the innovative carrying system with the Aircontact Trail contact back - and it provides pleasant ventilation. It's an excellent via ferrata backpack through innovative details like the carabiner loop on the shoulder strap.
Colour: leaf-navy (green-blue)
Article ID: 3440019-2326
Weight: 1020 g
Volume: 20 litre
Size: 54 / 28 / 18 (H x W x D) cm
SL Women's Fit
Aircontact System
Active Comfort Fit
Delrin Frame
Pockets on the outside
Front Opening
Hip Fin Garage
Sternum Strap
Rain Cover
Valuables Pocket
Stretch Compartment
SOS-Label
Hydration System 3.0 L Compatible
Hiking Pole Attachment
Attachment for ice axe or hiking poles
PFC Free
Attachment loops for helmet holder
Lid pocket
Breathable Hip Fins
Load Adjustment Straps
Pull-Forward Hip Fin
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-5 Business days. Most orders are shipped within 1 business day.
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Flat rate $11.95 postage on orders over $100
Flat rate $10.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the exact same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. We also ask that you refer to sizing charts that are either located on our website or on a brand's website or within reviews. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness. Ultimately, you are responsible for you.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our administration costs. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask. This is a general retail policy and it should not come as a surprise to you.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail PO Box 213 Nairne SA 5252, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: PO Box 213, Nairne SA 5252.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Be ready for intense adventure with the ultra-stable XT 10-litre rucksack. Whether you’re hiking, biking or traveling, this all-in-one bag keeps up the pace with soft fabrics, a multitude of storage options and easy hydration.
BENEFITS
Versatile performance
This lightweight bag has plenty of space and different storage options including outer lacing for your poles or jacket.
Lasting comfort
Keep comfy with soft, stretchy fabrics and a breathable back, as well as an adjustable harness system to optimise the fit.
Fast access
The integrated front pockets give you easy access to your 500ml flasks or small accessories like your phone.
TECHNOLOGIES
Padded back panel
Compatible with any 28 mm opening SALOMON soft flask (not included)
2 front zipped pockets compatible with soft flask (not included)
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-5 Business days. Most orders are shipped within 1 business day.
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Flat rate $11.95 postage on orders over $100
Flat rate $10.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the exact same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. We also ask that you refer to sizing charts that are either located on our website or on a brand's website or within reviews. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness. Ultimately, you are responsible for you.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our administration costs. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask. This is a general retail policy and it should not come as a surprise to you.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail PO Box 213 Nairne SA 5252, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: PO Box 213, Nairne SA 5252.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The clean-cut, light backpack is very versatile. It proves to be the perfect companion on via ferratas or during challenging hikes. The functional backpack sits close to the back even during extensive moves thanks to the innovative carrying system with the Aircontact Trail contact back - and it provides pleasant ventilation. It's an excellent via ferrata backpack through innovative details like the carabiner loop on the shoulder strap.
Colour: cranberry-graphite (red-grey)
Article ID: 3440119-5425
Weight: 1060 g
Volume: 22 litre
Size: 57 / 28 / 19 (H x W x D) cm
Aircontact System
Active Comfort Fit
Delrin Frame
Pockets on the outside
Front Opening
Hip Fin Garage
Sternum Strap
Rain Cover
Valuables Pocket
Stretch Compartment
SOS-Label
Hydration System 3.0 L Compatible
Hiking Pole Attachment
Attachment for ice axe or hiking poles
PFC Free
Attachment loops for helmet holder
Lid pocket
Breathable Hip Fins
Load Adjustment Straps
Pull-Forward Hip Fin
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-5 Business days. Most orders are shipped within 1 business day.
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Flat rate $11.95 postage on orders over $100
Flat rate $10.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the exact same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. We also ask that you refer to sizing charts that are either located on our website or on a brand's website or within reviews. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness. Ultimately, you are responsible for you.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our administration costs. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask. This is a general retail policy and it should not come as a surprise to you.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail PO Box 213 Nairne SA 5252, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: PO Box 213, Nairne SA 5252.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Weight: 1040 g
Volume: 21 litre
Size: 54 / 30 / 20 (H x W x D) cm
Laptopcase: 38 / 28 / 3 (H x W x D) cm
The athletic daypack with a completely revised Airstripes back system convinces with
its excellent carrying comfort and maximum ventilation. Especially its minimalistic style
and many functions make the new XV3 the new urban trend setter. A roll-top makes its
volume adjustable, a water-proof zipper allows fast access to laptop or tablet PC.
All our orders are carefully packaged before shipping.
PROCESSING TIMES
Your order will be processed within 1-5 Business days. Most orders are shipped within 1 business day.
SHIPPING TIMES
Standard 2-7 Business Days
Express 1-3 Business Days
SHIPPING COSTS
Flat rate $11.95 postage on orders over $100
Flat rate $10.00 postage on orders under $100
Optional express postage;
Up to $49.99 = $20.00
Above $50.00 = $25.00
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please see below for Sale items.
All goods purchased at BKT-Trail, except BKT-Trail merchandise, are subject to the warranty policy of the specific item. When you return an item under a warranty we will liaise with the brand representative regarding your warranty issue. On occasions we may experience delays in receiving correspondence from the specific brand and unfortunately that will mean you will also receive delays. It may also be the case that not all staff at BKT-Trail will be aware of your warranty issue so we ask that you email info@bkt-trail.com.au will all warranty and refund questions.
To be eligible for a return, your item must be unused and in the exact same condition that you received it. It must also be in the original packaging with tags attached. Before returning your item if purchased online please email us at info@bkt-trail.com.au to advise us of your return and the reason for the return so that we are able to confirm whether you have met the condition of returns. We strongly suggest that you wear an item at home with all tags attached to ensure sizing accuracy. We also ask that you refer to sizing charts that are either located on our website or on a brand's website or within reviews. Knowing and understanding your gear and how it fits is a great attribute for people that love to be in the wilderness. Ultimately, you are responsible for you.
Several types of goods are exempt from being returned. Perishable goods such as food, drinks or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Shoes (or items) which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return or exchange if this is the case). Please do not rely on an "out on the trails" test to see if you like the size of your shoe or feel for your shoe or vest etc. Please do this at home. We cannot accept an exchange or return on an item that has been tested. Some brands do accept returns on worn items and we suggest shopping with these large companies if you are wanting to return items after they have been worn.
* Undergarments may not be returned for hygiene reasons.
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed.
Should you elect to receive a refund on a return, a fee of AU $19.95 to cover our administration costs. This will be deducted from the refund provided.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bkt-trail.com.au.
Sale items
Only regular priced items may be refunded or exchanged, unfortunately sale items CANNOT BE RETURNED OR EXCHANGED and the sale is final. Clearance items CANNOT BE RETURNED OR EXCHANGED, please do not ask. This is a general retail policy and it should not come as a surprise to you.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bkt-trail.com.au and send your item to: BKT-Trail PO Box 213 Nairne SA 5252, Australia.
It is not ok to take your items for a run or a hike outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.
Shoes
We are only able to return your shoes if they are in the same condition as when they were purchased. If you purchase shoes from BKT-Trail, take the shoes for a run and decide that you would like a different shoe, you are unfortunately unable to return your shoes as they have been worn and no longer in the condition that you purchased them in. If you have purchased shoes you are able to take them home and wear them on a surface inside that does not mark the shoes and if they are in the same condition as when purchased and have not been marked at all and have the tags and box intact we are able to return the shoes within the requisite time periods. Refunds will attract an administration fee.
It is not ok to take your shoes for a run outside and then change your mind and ask us for a refund or exchange. This makes us really sad when we get asked to change worn shoes.
Shipping
To return your product, you should mail your product to: PO Box 213, Nairne SA 5252.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are seeking a refund the original shipping costs may be deducted from your refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.